Frequently Asked Questions

Each month, we feature one exceptional chocolatier or boutique chocolate shop then assemble a variety of their signature creation along with our monthly newsletter, In Pursuit of Chocolate, offering origins and histories of each featured chocolate, what creative ingredients were used to make them, and most importantly, what to look for when tasting them.

The best way to see exactly what you get each month is to review our current annual chocolate calendar.

Personal and Gift memberships are available from 2 to 12 shipments or on an ongoing, month-to-month basis which will continue until you contact us to cancel your membership, which can be done easily at any time as described below. Flexible ordering allows you to send or receive shipments monthly, every other month, or quarterly. Our Design Your Own Club™ program allows you to ship on specific months by creating a custom shipping schedule and sending shipments on birthday months, anniversaries, or other gift occasions throughout the year.

OPEN-ENDED, ongoing memberships MAY BE CANCELLED at any time, however, certain promotional offers may require a minimum term prior to cancellation. To cancel, you may contact us by email at [email protected], fill out our order cancellation form, call us at 800.625.8238, or chat with us online M-F, 7am-5pm Pacific.

Yes, you can! Our Design Your Own Club™ program allows you to combine our gourmet chocolate with any of our other subscriptions below:

• The International Wine of the Month Club – receive two bottles of red wine, white wine, or one of each through four monthly wine club options.
• The Microbrewed Beer of the Month Club™ – choose between five craft beer clubs offering US craft beer, international beer, hop-forward beer, and hard-to-find rare beers.
• The Gourmet Cheese of the Month Club – each month, you'll receive three ½-pound selections of artisanal cheese from the world's top cheesemakers featured in our two cheese clubs including our new Rare Cheese Club.
• The Premium Cigar of the Month Club™ – choose between two cigar club options, including our Rare Cigar Club, and receive super-premium, hand-rolled cigars each month.
• The Fresh Cut Flower of the Month Club™ – each month, you'll get a professionally designed seasonal bouquet of top quality blooms and greens sent just two days after harvest.

Our 100% Satisfaction Guarantee ensures that every chocolate you purchase from The Gourmet Chocolate of the Month Club meets your high standards or we will replace it or refund your purchase. Simple as that.

To select our featured chocolatiers, we work closely with Zingerman's®, named by Food and Wine Magazine as 1 of 25 of the World's Best Food Markets. They help us source true artisanal chocolates, hand-made from fresh, wholesome ingredients and crafted in small batches with dedication to innovation and artistry. Many of our chocolatiers have been repeatedly acknowledged in their industry, but often their products have very limited distribution due to their limited production capabilities. All of our chocolates are made to order from secret blends of the highest quality cocoa beans, ripened, fermented, and roasted to perfection. You will taste the difference.

We stand by every chocolate we send you and back it up with our 100% Satisfaction Guarantee and a dedication to responsive, friendly and knowledgeable customer service that's earned us an A+ rating with the Better Business Bureau. Learn more about our chocolate selection process.

Registering an account allows you to save an address book, update shipping addresses for current orders, update your payment info, view past orders, and manage any scheduled email gift announcements.

After you login to your account, you can visit your account dashboard by clicking the My Account link near the bottom of any page the site.

To reset your password, visit the forgot your password page and enter the email address associated with your account.

Please note that charges will appear on your statement from "MonthlyClubs.com".

If you choose to pay per shipment for your membership, subsequent charges will occur 7 days prior to the day of the month on which your order was placed. For example, if you placed your order on the 17th, subsequent charges will occur on the 10th of each month for which a shipment is scheduled.

We ship within the continental 48 United States. We cannot ship to Hawaii or Alaska.

Your first chocolate club shipment will be shipped out via FedEx 2nd Day Service soon after your order is placed. Subsequent shipments will also be shipped out around the same time for each scheduled month. If you’d like to change your monthly ship date, please contact our Customer Service team.

All shipments are sent via Federal Express. Due to the perishable nature of the product, shipments are sent without a signature required to avoid excessive time in the carrier's possession. It is therefore very important that you ship to a location where someone will be there to receive it. Many of our members ship to work locations or to a neighbor who is often home.

Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to change your delivery address. Or, if you create an account on our website, you'll be able to go to the My Orders section to update the delivery address yourself for any current orders.